Terms and conditions

PURCHASE INFORMATION

These terms and conditions of sale govern all purchases made through the https://www.laboutik.com website (“site”), operated by LABOUTIK Ltd.  Please read these terms and conditions of sale carefully before using the site. If you prefer not to accept any or all of these terms and conditions of sale, please refrain from using this site to make any purchases. Your use and access of this site imply that you agree to comply with, and to be bound by, these terms and conditions of sale. LABOUTIK reserves the right to, from time to time, modify these terms and conditions of sale in its sole discretion. By using this site after any such modification, you agree to comply with, and to be bound by, the terms and conditions of sale as modified.

PURCHASING

Depending on availability, purchases may be made either directly through the site or through the assistance of our store or personal shopping associates. Online purchases from this section of the website for delivery to clients located worldwide. 

PRICING AND PAYMENT OPTIONS

While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled. Title to any products you order on this site, and risk of loss or damage to products, passes to you on the delivery of the products, provided that we have received payment in full for the products. Prices displayed on the site are quoted in pounds sterling. LABOUTIK Ltd accepts the following forms of payment for online purchases:

VISA, APPLE PAY, PAYPAL, MASTERCARD, AMERICAN EXPRESS.

The transaction will be charged to your credit card only after we have verified your card details, received credit authorization and confirmed stock availability.

SHIPPING AND DELIVERY

All purchases are shipped via DPD couriers. To estimate the total delivery time for your purchase, please allow up to two business days to process your order for shipment, in addition to the time indicated by your preferred shipping method. Orders are processed and delivered Monday through Saturday morning, excluding holidays. LABOUTIK Ltd cannot be responsible for unanticipated delays and damaged packages. 

SHIPPING METHODS AND FEES

All orders are shipped by parcel with DPD couriers. Delivery time to all EU countries is 4-5 business days, shipped within 48 hours. To the rest of the world, delivery time is 5-7 business days, shipped within 48 hours. In case the delay prior to shipping is longer, the customer will be notified on the product page.

TRACKING

A shipping confirmation with the tracking information is e-mailed to you as soon as your purchase has been shipped. If you have questions about the delivery of your purchase, a LABOUTIK sales assistant will be pleased to assist you via email.

RETURN INFORMATION

Thank you for shopping at our site. Please remember that the return policy described below applies to purchases completed only on the site, which services orders shipped within Europe and rest of the world.

In case you would like to get a refund, we will refund your purchase, excluding the delivery cost. We may refuse or reject receiving your return if you haven't followed our return step or if the article is damaged. Full-priced merchandise must be returned to the site within 14 days from the ship date for a refund. Please note that shipping costs are non-refundable. Merchandise must be unworn, unaltered and undamaged with tags attached.

CONTACT 

E-mail: contact@laboutik.com